Shipping Policy

Worm Tech Pty Ltd use Australia Post eParcel for Delivery of our products. Shipping costs are influenced by the size and weight of the item and your location. Exact shipping costs are calculated and will be added to the order total before checkout.

Orders are dispatched on Mondays and Tuesdays only. This limits the live products sitting in the mail delivery service over the weekend.  Please allow 3-7 working days for delivery within NSW, VIC, ACT, SA & QLD and Allow 7-10 working days for deliveries to WA, NT & TAS.  Orders can be delayed subject to weather such as too hot for transit in summer and inability to pack worms when raining.

If orders are not recieved, please use tracking numbers to locate your parcel.  If for any reason you are unable to track your order, please notify us for assistance.

Worm Tech Pty Ltd is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. If we are unable to fulfil your order or the item cannot be tracked we will arrange an agreeable alternative item, a backorder or a refund.